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Checkr

Checkr

Overview

What is Checkr?

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

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Recent Reviews

TrustRadius Insights

Checkr is a powerful tool that has become our go-to solution for conducting thorough background checks on potential employees. By …
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great experience

9 out of 10
January 12, 2023
Incentivized
We use Checkr to perform BGV and also have built a custom solution to see the inputs added on Checkr on our internal in-house tool. The …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Checkr?

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Checkr?

Checkr Video

Checkr Forward 2021 Opening Video MB01ZWWCS6JM5QY

Checkr Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

Findigs, TransUnion SmartMove, and ACRAnet are common alternatives for Checkr.

The most common users of Checkr are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(60)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Checkr is a powerful tool that has become our go-to solution for conducting thorough background checks on potential employees. By utilizing Checkr, we can ensure that we are not sending violent offenders to our clients' homes and maintain the safety and security of our customers. The comprehensive nature of the background checks provided by Checkr, which include offense types, dates, and severity, allows us to make informed decisions about the suitability of candidates for our company. In addition to keeping our clients safe, Checkr also helps us comply with licensure requirements, giving our clients peace of mind knowing that we are sending vetted employees to work in their homes.

One of the key benefits of using Checkr is its integration capabilities. It seamlessly integrates with our HRIS, Rippling, streamlining the onboarding process and automating background checks as employees join our organization. This automation has not only saved us countless man-hours but also made it easier for us to follow up with candidates and references. The speed and efficiency of the background check process with Checkr have been remarkable, except for candidates living in rural areas who may require additional time to provide necessary documents. Overall, the convenience, thoroughness, and cost-effectiveness of Checkr have made it an indispensable tool in ensuring risk mitigation and compliance in our industry.

User-Friendly Interface: Users have consistently praised Checkr for its user-friendly interface, which has made it easy for both administrators and job candidates to navigate the platform. The intuitive design and layout have been appreciated by many reviewers, allowing them to efficiently perform background checks without any confusion or difficulty.

Efficient Automation: Many users have expressed their satisfaction with Checkr's automated background check process. This feature has saved them significant time and streamlined their hiring process, as they no longer need to manually handle each step of the screening procedure. The automation capabilities provided by Checkr have proven to be a valuable asset for businesses looking to optimize their recruitment efforts.

Responsive Customer Service: Reviewers frequently mention the exceptional customer service provided by Checkr. Users appreciate the helpfulness, responsiveness, and quick assistance offered by the support team when faced with questions or issues. This reliable customer service not only ensures a smooth experience but also gives users confidence in using Checkr as their background check provider.

Difficulties with Support: Some users have found it challenging to receive the support they need when encountering issues with Checkr. They have expressed frustration at the lack of responsiveness from the account manager and slow response times from Checkr's support team.

Integration Glitches: There have been reports of occasional glitches in the integration of Checkr, which can be frustrating for users. These technical issues disrupt their workflow and may require extra time and effort to resolve.

Lack of Customization Options: Several users feel that customization options within Checkr are limited. While this may be influenced by regulatory constraints, some users desire more flexibility in tailoring the platform to meet their specific needs.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Checkr to perform background checks for all applicants, once a conditional offer has been extended. It is integrated with our HRIS. It is a seamless part of our recruiting and onboarding process. This helps us review any flags that may need to be addressed with a candidate. Checkr offers a few different levels of background screens so we can request a more in-depth report for certain positions.
  • User friendly process
  • Quick turnaround time
  • Good customer service
  • Provide simpler option to send candidates a reminder
Checkr is a great, efficient background check vendor. We have a simple process and it meets our needs perfectly. Checkr offers a few different levels of background screens so we can request a more in-depth report for certain positions. For example, run a credit check for candidates for business Office/Accounting positions.
  • Basic background check
  • Advanced background check for certain postions
  • Quick turnaround
  • Saves time
  • Cost effective pricing
  • Helps make recruiting process stronger
We selected Checkr because our HRIS integrated with it. It also offered better pricing.
Checkr's reports are less detailed than InfoMart but we have confidence they meet any legal ramifications that may arise.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We provide in-home care for the aging and disable population. Using Checkr allows us to comply with licensure minimums as well as provide our clients with a sense of security knowing we are sending vetted employees to work in their home.
  • Quick results.
  • Easy to read dashboard.
  • It can be difficult to get support when you do have an issue.
  • Account manager is not as attentive as we would like.
Checkr is integrated with our HRIS which allows for a seamless onboarding experience, this is a huge factor in the ease of launching background checks. The ability to order different types of packages based on our needs (sometimes we need teh MVR, sometimes we don't) is also a great feature. We like being able to drill down on the full report and see where there may be hang ups when they occur.
  • Easy to launch
  • Easy to use website
  • We have better confidence in our reports than we did with our previous background company.
  • The continuous check program has saved us manhours from having to run the checks monthly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We require ALL employees to undergo an annual background check. We use this information to determine if the individual is eligible for employment with our company.
  • Look at numerous areas of a candidates background
  • Very quick with the detailed information
  • Customer service is wonderful and quick to respond to questions/problems
  • I would love to be able to run checks on minors through this platform. We have to use a different system for all minors
Again, their Customer Service is great! We had a candidate come back with some information that made them not hirable. After the "adverse action" information was sent to the candidate, he responded to Checkr with some new information. Unfortunately, it was not yet in the court system - but Checkr did an automatic "Recheck". This all happened within a 24 hour period.

Back to the Minors. When I receive information from the managers of my company, I have to information to show that the individual is a minor or not. It would be nice to get an email from Checkr that a minor tried to complete the report or better yet, for them to be able to run checks on minors.
  • Accuracy of information
  • Different areas of "life" that are checked
  • Speed of reports after individual completes their questionnaire
  • We work with the MLB and our instructors have many young athletes that they train - having a clear background is a must. Without a good and accurate service, we could not do what we do. The ROI on Checkr is through the roof!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Checkr to run background checks for people based in the United States in the last step of the hiring process.
Checkr offers multiple levels of background check at relatively accesible prices. It is extremely easy to use with the integration on our platform, since everything is connected.

You receive a report once Checkr has finalized the background check.

Checkr is connected through an API to our hiring system, Workable.
  • API integration with Workable
  • Multiple background check levels
  • Easy to use for all employees involved in the hiring process (not only admin)
  • Accessible pricing
  • Running background checks for international candidates
  • Running automatic background checks for people that has lived in multiple states and countries
  • Explanation from where are they getting the information provided for each candidate
If you are thinking about hiring US citizens, this is an incredible took that will run the required background checks to make sure you are hiring someone you can trust.

Checkr will give you a detailed report based on the level you select. The basic one includes all the basic information you need to make a hiring decision.
  • API integration with Workable
  • Accepts credit card and any hiring manager can ask for a background check
  • Provides an easy to understand background check report
  • Detect candidates that have lied in their applications
  • Guarantee that you are hiring the correct individual for the position
  • Ease of use so that managers don't lose time
September 28, 2020

Checkr Checks out!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Checkr is used to background check our contractors. It allows us to set the bar in our industry for risk mitigation and compliance. Checkr also gave us automation to improve efficiency in onboarding and best in class resources and platform training for our employees. Productivity is simple and streamlined with the easy to use dashboard.
  • The analytics section in the dashboard allows you to sort by geography and date so you fully understand where and when your applicants are applying.
  • The training resources available to employees make sure that we are fully compliant.
  • The dedicated account manager helps us through all hurdles.
  • The analytics section is not fully customizable and some data has to be retrieved manually.
Checkr is great for gig economy platforms and other contractor type work scenarios. It's also amazing for companies that are hiring nationwide, as you get advanced information in their geography section of analytics.
  • Checkr has reduced our onboarding time from 14 days to only a few days in most scenarios.
  • Checkr has made our company more FCRA and EEOC compliant.
Turn.io and backgroundchecks.com did not have the advanced analytics we needed.
Quick responses from our account manager and from the client support team. We are often responded to within the hour if not, then less than 24 hours.
Very easy user interface. Easily maneuverable.
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